Who We Are


TeleDevelopment Services, Inc. (TDS) is a pioneering full-service BPO solutions company with a proud heritage supporting the outsourcing and offshoring industry in both established and emerging markets worldwide. We are as old as the industry we serve, matching global experience with unique local market insights to deliver high value, best-in-class solutions to top companies everywhere.

For over 25 years, TeleDevelopment Services has built up its portfolio of success stories, servicing the world’s biggest brands and establishing key partnerships with important organizations to achieve a common goal of helping grow the BPO industry.


Get To Know Us

Jon Kaplan

President and CEO

Judy Whisenhunt

Chief Operations Officer

Jim Loveless

VP for Global Solutions

John Manzano

Country Manager

What We Do


Like the industry itself, TeleDevelopment Services, Inc. (TDS) has evolved and grown over the years, building on its end-to-end Business Process Management (BPM) solutions capability to support clients at every stage of their organizational lifecycle and help you succeed in every step of the way.


Market Entry and Growth

Whether you need assistance for business start-up and growth, including HR, Payroll and Accounting support.

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Recruitment

Sourcing for voice and non-voice frontline, back-office, specialized and executive positions.

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Learning and Development

Organizational development and other customized programs, leadership and Six Sigma™ trainings.

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Talent Assessments

Delivery of Automated assessment tools.

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Healthcare Training and Consultancy

Healthcare Information Management (HIM) and Medical Coding trainings.

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Global BPO Support Solutions

Call center outsourcing and the call center selection process.

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Our Clients